PRIVACY
POLICY
Privacy and Confidentiality Policy
Effective Date: July 24, 2020
Introduction
Allegheny Direct Logistics LLC ("we," "our," or "us") is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics services or visit our website.
By using our services, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand how we handle your information and your rights regarding your personal data.
Information Collection
We collect various types of information to provide and improve our services:
Personal Information
- Name, email address, phone number, and business contact details
- Billing and payment information including credit card details
- Shipping addresses and delivery preferences
- Company information and tax identification numbers
Automatically Collected Information
- IP address, browser type, and device information
- Usage data, including pages visited and time spent on our website
- GPS location data for shipment tracking purposes
Data Usage
We use the collected information for the following purposes:
- 1.Service Delivery: To process and fulfill your logistics service requests, including transportation, warehousing, and supply chain management.
- 2.Communication: To send service updates, confirmations, invoices, and respond to your inquiries.
- 3.Improvement: To analyze usage patterns and improve our services, website functionality, and customer experience.
- 4.Marketing: To send promotional materials and newsletters (with your consent, which can be withdrawn at any time).
- 5.Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Data Types and Retention
| Data Type | Purpose | Retention Period |
|---|---|---|
| Contact Information | Service communication | Duration of relationship + 7 years |
| Payment Data | Transaction processing | 7 years (tax requirements) |
| Shipment Records | Service delivery & tracking | 5 years |
| Website Analytics | Service improvement | 26 months |
| Marketing Preferences | Communication preferences | Until consent withdrawn |
Security Measures
We implement robust security measures to protect your personal information:
Encryption
SSL/TLS encryption for data transmission
Access Control
Restricted access to authorized personnel only
Secure Storage
Protected servers with regular backups
Monitoring
24/7 security monitoring and threat detection
Cookie Policy
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website security and functionality
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain features of our website.
Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our business:
- Transportation Partners: For freight delivery and logistics coordination
- Payment Processors: For secure payment transaction processing
- Cloud Service Providers: For data storage and hosting services
- Analytics Providers: For website performance and user behavior analysis
All third-party providers are contractually obligated to maintain the confidentiality and security of your information.
Your Rights
You have the following rights regarding your personal information:
Request copies of your personal data we hold
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to legal obligations)
Object to processing of your personal data for marketing purposes
Request transfer of your data to another service provider
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer:
Allison Park, PA 15101
United States
Your Consent
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.